Benefits Of Performance Management
If you’re looking to improve the turnover, productivity and morale of your organisation, performance management is an essential tool that should be well integrated within your business.
Essentially, performance management allows employers to better manage and monitor employees’ performance. As an example, performance management can be particularly beneficial to monitor the performance of a new employee through their probation period and beyond.
There are many different performance management programmes that can be easily be implemented by employers. You should consider all programmes before selecting the right ones for your employee(s). Types of performance management programmes include;-
- Job-Performance Outcomes – This type of programme focuses on the fact that each employee has their own individual role and outcomes that positively contribute towards the overall mission of the company. For example, if it’s a sales advisor within your team, setting out clear job-performance outcomes that you expect them to meet is a good way to ensure that their performance is up to what you expect. KPI’s are Key Performance Indicators, so you can set KPI’s for different job roles. For example, making 50+ phone calls per day that achieve X% of a range of outcomes.
- Quarterly Meetings – Especially for relatively new employees that you have introduced into your organisation, it can be a good idea to arrange meetings every quarter to evaluate progress made so far, achievements, and to discuss anything else they may need to do their job to a higher standard. Quarterly meetings are also a great opportunity to review job-performance outcomes and set new goals based on recent company progression. Don’t just relate these to new employees though, they can and should be used for everyone.
- Employee Development Plans – Sitting down with your employees and clearly outlining an employee development plan and job description review is essential. It may be time to focus on your work with your employees, to create a great atmosphere, agreeing and setting clear targets, which enable channels or processes for feedback and appraisals. On a more practical note it allows the employer to succession plan to ensure, in times of need, that all areas of the business are catered for.