What is an Employee Grievance?
Simply put, an employee grievance is an issue, problem or complaint that an employee may have in the workplace. These can fall into some of the following categories:
- Poor work-to-life balance
- Changes to roles/duties
- Lack of progression
- Pay concerns
- Too high of a workload
- Disputes with colleagues or managers
- Lack of, or poor-quality office policies
- Illegal or unlawful action taken or in place
- Lack of concern over employee well-being – either health and safety or mental health
- Office politics that show favoritism and/or nepotism
- Lack of consistent treatment of staff e.g. different disciplinary outcomes for the same thing
Every organisation will come across its fair share of grievances.
They can be as little as a grumble from an employee that can be addressed quickly and effectively through informal means, to a full-blown employee grievance that requires formal action and specialist advice and support.
The ACAS Code of Practice does set out a fair procedure that should be followed when dealing with an employee grievance to ensure it is dealt with in a fair and reasonable manner.